Order Questions

All your questions answered about orders you've placed with The Indoor Golf Shop

Can I edit or add anything to my order?

Once an order is placed, we edit can be made up until the time the order ships and tracking is issued...

How do I cancel my order?

You will have the option to cancel your order by getting in touch with our customer service team at support.shopindoorgolf.com. (see more)

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via our return portal for further assistance. (see more)

Where is my Order / What is my Order Status?

Thank you for your order! We appreciate your business and want to ensure you receive your items as soon as possible. To check your order status, please log into your account here and see if tracking has been issued. If tracking is available, you can

What do I do if a product or part of a product is missing from my order?

We’re sorry to hear something may be missing from your order! Before reaching out, please follow the steps below—many of our products are large or bulky and often ship in multiple boxes, which may arrive at different times. If you are missing parts