Need to cancel a golf simulator order? Learn how to submit a cancellation request before shipping, possible fees, and what to do if your order already shipped.

Orders can be canceled any time prior to shipping when tracking information has been issued.Please email our team with your cancellation request as soon as possible.You will receive confirmation of your cancellation if we&#x2019;re able to make it happen. &#xA0;Please note that cancellation after payment has been collected could result in a cancellation fee due to processing costs.After this period we may not be able to cancel your order as it might already be in processing or shipment.If you have already received an shipping confirmation email, it may be impossible to cancel your order. However, you can always request a return or exchange once your order arrives.For more information please visit our Customer Care policy information <a href="https://shopindoorgolf.com/pages/shipping-returns" id="isPasted">HERE</a>.<div id="faq-data" data-question="What is the Indoor Golf Shop cancellation policy?" data-answer="Orders can be canceled any time prior to shipping when tracking information has been issued.

Please email our team with your cancellation request as soon as possible.

You will receive confirmation of your cancellation if we&#x2019;re able to make it happen. Please note that cancellation after payment has been collected could result in a cancellation fee due to processing costs.

After this period we may not be able to cancel your order as it might already be in processing or shipment.

If you have already received an shipping confirmation email, it may be impossible to cancel your order. However, you can always request a return or exchange once your order arrives."> </div>

What is your cancellation policy?

Learn The Indoor Golf Shop’s return policy, including eligibility, how to start a return via our portal, refund timelines, shipping costs, and restocking fees.

Return Policy- Returns are available on all products for up to 30 days from the time of purchase.- Customers are responsible for the cost of return shipping, and new products that have been opened and/or used are &#xA0;subject to a 15% restocking fee that will be deducted from the cost of the refund.- Any shipping fees are non-refundable. How to Request a Return:- Visit our return portal to start your return process at the link below:<a href="https://returns.shopindoorgolf.com/#/" id="isPasted">https://returns.shopindoorgolf.com/</a>- Once your return is approved and your item is received by us, it will be inspected and have condition assessed for any final restocking fee &amp; refund.- We will notify you of the status of your refund.- Once your return is approved, your refund will be processed and a credit will be applied to the same method of payment used during purchase. &#xA0;Note: Depending on your bank it can take several days for refunds to be visible/available in your account.<div id="faq-data" data-question="How do I make a return at The Indoor Golf Shop?" data-answer="Return Policy

- Returns are available on all products for up to 30 days from the time of purchase. Returns outside this period fall under warranty claims with the respective manufacturer.

- Customers are responsible for the cost of return shipping, and new products that have been opened and/or used are subject to a 15% restocking fee that will be deducted from the cost of the refund.

- Any shipping fees are non-refundable.





How to Request a Return:

- Visit our return portal to start your return process at the link below:

https://returns.shopindoorgolf.com/

- Once your return is approved and your item is received by us, it will be inspected and have condition assessed for any final restocking fee &amp; refund.

- We will notify you of the status of your refund.

- Once your return is approved, your refund will be processed and a credit will be applied to the same method of payment used during purchase. Note: Depending on your bank it can take several days for refunds to be visible/available in your account."> </div>

How do I make a return?

Details on The Indoor Golf Shop’s return process, eligibility within 30 days, restocking fees, return shipping costs, and refund timelines.

Return Policy- Returns are available on all products for up to 30 days from the time of purchase.- Customers are responsible for the cost of return shipping, and new products that have been opened and/or used are &#xA0;subject to a 15% restocking fee that will be deducted from the cost of the refund.- Any shipping fees are non-refundable.For more information please visit our Customer Care policy information <a href="https://shopindoorgolf.com/pages/shipping-returns" id="isPasted">HERE</a>. How to Request a Return:- Visit our return portal and provide the required information to start the process at the link here:<a href="https://returns.shopindoorgolf.com/#/" id="isPasted">https://returns.shopindoorgolf.com/#/</a> - Once an item is received by us, it will be inspected and have condition assessed for a respective restocking fee &amp; refund. - We will notify you of the status of your refund. - Once your return is approved, your refund will be processed and a credit will be applied to the same method of payment used during purchase. &#xA0;Note: Depending on your bank it can take several days for refunds to be visible/available in your account.<div id="faq-data" data-question="What is The Indoor Golf Shop return policy?" data-answer="Return Policy

- Returns are available on all products for up to 30 days from the time of purchase.

- Customers are responsible for the cost of return shipping, and new products that have been opened and/or used are subject to a 15% restocking fee that will be deducted from the cost of the refund.

- Any shipping fees are non-refundable.

For more information please visit our Customer Care policy information HERE: https://shopindoorgolf.com/pages/shipping-returns



How to Request a Return:

- Visit our return portal and provide the required information to start the process at the link here:

https://returns.shopindoorgolf.com/#/



- Once an item is received by us, it will be inspected and have condition assessed for a respective restocking fee &amp; refund.

"> </div>

What’s your return policy?

Find out when you'll receive your refund from The Indoor Golf Shop. Learn about return inspections, restocking fees, and refund processing timelines.

Return Policy- Returns are available on all products for up to 30 days from the time of purchase.- Customers are responsible for the cost of return shipping, and new products that have been opened and/or used are &#xA0;subject to a 15% restocking fee that will be deducted from the cost of the refund.- Any shipping fees are non-refundable. How to Request a Return:- Visit our return portal and provide the necessary information to start your return process:<a href="https://returns.shopindoorgolf.com/#/" id="isPasted">https://returns.shopindoorgolf.com/</a> - Once an item is received by us, it will be inspected and have condition assessed for a respective restocking fee &amp; refund. - We will notify you of the status of your refund. - Once your return is approved, your refund will be processed and a credit will be applied to the same method of payment used during purchase. &#xA0;Note: Depending on your bank it can take several days for refunds to be visible/available in your account. For more information please visit our Customer Care policy information <a href="https://shopindoorgolf.com/pages/shipping-returns" id="isPasted">HERE</a>.<div id="faq-data" data-question="When will I receive my refund from The Indoor Golf Shop?" data-answer="Return Policy

- Returns are available on all products for up to 30 days from the time of purchase.

- Customers are responsible for the cost of return shipping, and new products that have been opened and/or used are subject to a 15% restocking fee that will be deducted from the cost of the refund.

- Any shipping fees are non-refundable.

For more information please visit our Customer Care policy information HERE: https://shopindoorgolf.com/pages/shipping-returns



How to Request a Return:

- Visit our return portal and provide the required information to start the process at the link here:

https://returns.shopindoorgolf.com/#/

- We will notify you of the status of your refund.


- Once your return is approved, your refund will be processed and a credit will be applied to the same method of payment used during purchase. Note: Depending on your bank it can take several days for refunds to be visible/available in your account."> </div>

When will I get my refund?

Covers refund and exchange eligibility, return conditions, exceptions for digital products, and how to initiate a return via our online portal.

Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that digital products (software) are not eligible.For returns or exchanges, please visit our return portal here:<a href="https://returns.shopindoorgolf.com/#/" id="isPasted">https://returns.shopindoorgolf.com/</a> For more information please visit our Customer Care policy information <a href="https://shopindoorgolf.com/pages/shipping-returns" id="isPasted">HERE</a>.<div id="faq-data" data-question="Does The Indoor Golf Shop offer returns or exchanges?" data-answer="Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that digital products (software) are not eligible.

For returns or exchanges, please visit our return portal here:

https://returns.shopindoorgolf.com/



For more information please visit our Customer Care policy information HERE:

https://shopindoorgolf.com/pages/shipping-returns"> </div>

Do you offer refunds or exchanges?

See how to begin your golf simulator return process through our online return portal by providing order details. Includes return shipping steps.

Return Policy- Returns are available on all products for up to 30 days from the time of purchase.- Customers are responsible for the cost of return shipping, and new products that have been opened and/or used are &#xA0;subject to a 15% restocking fee that will be deducted from the cost of the refund.- Any shipping fees are non-refundable. How to Request a Return:- Visit our return portal page here, to enter the required information and start your return process:<a href="https://returns.shopindoorgolf.com/#/" id="isPasted">https://returns.shopindoorgolf.com/</a> - Once an item is received by us, it will be inspected and have condition assessed for a respective restocking fee &amp; refund. - We will notify you of the status of your refund. - Once your return is approved, your refund will be processed and a credit will be applied to the same method of payment used during purchase. &#xA0;Note: Depending on your bank it can take several days for refunds to be visible/available in your account.<div id="faq-data" data-question="How do I start a return at The Indoor Golf Shop?" data-answer="Return Policy

- Returns are available on all products for up to 30 days from the time of purchase.

- Customers are responsible for the cost of return shipping, and new products that have been opened and/or used are subject to a 15% restocking fee that will be deducted from the cost of the refund.

- Any shipping fees are non-refundable.

For more information please visit our Customer Care policy information HERE: https://shopindoorgolf.com/pages/shipping-returns



How to Request a Return:

- Visit our return portal and provide the required information to start the process at the link here:

https://returns.shopindoorgolf.com/#/

- We will notify you of the status of your refund.


- Once your return is approved, your refund will be processed and a credit will be applied to the same method of payment used during purchase. Note: Depending on your bank it can take several days for refunds to be visible/available in your account."> </div>

How do I start a return?

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The Indoor Golf Shop

Explore The Indoor Golf Shop’s return policies for golf simulator orders. Learn how to initiate a return, request exchange, and understand guidelines.

Indoor Golf Shop Returns & Exchanges

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